Shipping policy

Processing Time Orders are processed within 1–3 business days (excluding weekends and holidays). You'll receive a confirmation email when your order is placed and another email with tracking information once it ships.

Delivery Time Standard delivery to the United States typically takes 7–15 business days after processing. Our products are shipped from partner fulfillment centers, some of which are located outside the United States.

Order Tracking Every order includes a tracking number. Please allow 2–3 business days after you receive it for tracking updates to appear.

Holiday Season During peak holiday periods, carriers may experience delays. If you're shopping for a gift, we recommend ordering early.

Shipping Address Please double-check your shipping address at checkout. If you notice a mistake, email us within 12 hours of placing your order so we can update it before it ships. We're not responsible for orders shipped to an incorrect address provided at checkout.

Lost or Delayed Packages If your order hasn't arrived within 30 days of your shipping confirmation, contact us at mtn3030@gmail.com and we'll work with the carrier to resolve it, including sending a replacement or refund if the package is lost.

Shipping Delays If we're unable to ship your order within the timeframe stated above, we'll notify you by email with a revised shipping date. You can then choose to wait or cancel your order for a full, prompt refund.

Customs & Fees All prices are in US dollars. For US orders, the price you pay at checkout is the full price. If you're ever asked to pay an unexpected fee on delivery, contact us and we'll make it right.

Where We Ship We currently ship to addresses within the United States.